Welcome to our website...
Terms of Website Use
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time this website may also include links to other websites; these links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- You may not create a link to this website from another website or document without The New World Trading Company (UK) Ltd's prior written consent.
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
Gift Card Terms
Gift card refund policy:
Payment for gift cards can be made online or in one of our NWTC venues using cash, credit or debit card and is taken in pound sterling.
We do not offer refunds on gift cards unless they are faulty or damaged. To return a faulty or damaged gift card, please email email@example.com.
My New World loyalty policy
The ‘My New World’ membership rewards loyalty (via app or card) by giving credit each time you make a purchase at any NWTC venue as well as entitling members to rewards and offers. The credit earns expires after 12 months from point of earning and can be redeemed as a 'balance' against food and drink purchases.
If you have any enquiries about earning credit or rewards, or your account in general, please email firstname.lastname@example.org
Your Feedback is Important
We love feedback, that’s why we award one lucky winner with a £50 voucher each month. Winner is selected at random and drawn each month. The winner will be contacted via email within 30 days of our prize draw. Feedback must be shared via our automated feedback system, HGEM, in order to be entered into the monthly draw. Voucher will be valid for all New World Trading Company venues. Voucher will expire after 12 months.
Birthday Bubbles Reward
A toast to you! Enjoy a bottle of Prosecco on us as a birthday treat when you dine – yours to enjoy within 14 days before or 14 days after your special day.
- Exclusively available to registered members of My New World who have downloaded and registered more than 24 hours prior to your birthday.
- The reward is one 750cl bottle of Prosecco and can be redeemed only once during the period of 14 days before or 14 days after your birthday.
- Valid only when dining. Excludes Saturday and Sunday.
- The birthday Prosecco reward is subject to availability and may be withdrawn at any time.
- The reward may be refused at the discretion of a manager.
- The reward may be exchanged for beer or a soft drink at the discretion of the manager.
- Reward may only be claimed once in a 12 month period.
- Cannot be used in conjunction with any other offers.
- You must be 18 or over to enjoy.
- We kindly ask you inform us at the time of booking that you are claiming your reward.
- Please provide accurate information when registering with My New World, as incorrect information will mean you are ineligible.
- Please drink responsibly.
User Generated Content
You hereby grant to NWTC and its affiliated companies the right and permission to use your Content posted to a social media platform using one of our NWTC venue Geotag locations or Hashtag and social handles such as Instagram Content on our Websites and social media. We reserve the right, in our sole discretion, to determine which Content to use. We may publish, review, modify or remove all or part of your Content at our sole discretion.
The Content may be used as part of a competition initiative, or it may otherwise be used regardless.
You hereby grant NWTC a worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable and non-exclusive license to use, copy, distribute, publish, exhibit, reproduce, digitize, modify, adapt, create derivative works from, publicly perform, publicly display, incorporate, and otherwise exploit such Content on NWTC Websites or in any other media now known or later developed for advertising, marketing or any other lawful purpose desired by NWTC. NWTC may assign or sublicense all or a portion of their rights under this agreement, including this license, without your prior consent or any payment to you.
You acknowledge and agree that: (a) NWTC have the right to arrange the posting of Content in any way in its sole discretion without your prior approval; (b) NWTC have no obligation to provide you with any credit or other attribution when using your Content; (c) any "moral rights" in your Content are waived; and (d) you are not entitled to any compensation or other payment from NWTC in connection with use of your Content. You agree that you will have no approval rights, no claim to compensation, no claim (including, without limitation, claims based upon breach of privacy, defamation or intellectual property infringement) against NWTC arising out of any use (in accordance with the terms hereof), blurring, alteration, editing, distortion, faulty reproduction, or use in any composite form of the Content.
You may request that we remove your Content, and in such an event, we will take commercially reasonable steps to delete your Content Notwithstanding the foregoing, you acknowledge that we may be unable to fully delete all of your Content, particularly any Content posted to third party websites. We reserve the right to retain copies of Content as necessary for legal or compliance purposes. You understand and agree (a) that NWTC shall have no obligation to use the Content (or any part thereof); and (b) that NWTC may remove the Content (or any part thereof) from the Websites at any time for any reason in their sole discretion including to comply with applicable laws or due to complaints. You acknowledge and agree that NWTC have the right (but not the obligation), in their sole discretion, to pre-screen, review and remove Content at any time for any reason.
Photo Sharing Competition
If you tag @thebotanistuk on Instagram in a photo of your visit, you may be entered into a competition to win a £50 gift voucher. This competition may be terminated at any time. By entering the competition, you agree to our User Generated Content Terms and Conditions.
January Sale Invitation £100 Voucher Prize Draw
Throughout December, there is opportunity to enter a prize draw to win £100 NWTC gift voucher and receive a personal invite to our January Sale via email.
To enter, simply complete the form in the venue (request from a team member) and confirm you are happy to be contacted if you are a winner and receive marketing communications from the Brand - you may unsubscribe at any point. Note: you must be over 18 to enter the Prize Draw and sign up to our database.
Entries close at 11:59pm on 31/12/2019 and the winner will be announced within 14 days of this closing date.
There will be one winner of a £100 voucher to spend at any NWTC venue.
Providing incorrect information (such as false name or email) will mean you are ineligible to enter the Prize Draw. No more than one entry may be made per person.