Re-opening Safely

We'll soon be opening our doors once again and we can't wait to welcome you back. 

Our venues will start to re-open from 4th July (with The Oast House, The Club House, The Canal House, The Botanist Alderley Edge, Knutsford and The Florist Watford) however to do this responsibly we will be managing our openings in phases to ensure the very best and safest experience for both our teams and our guests. Please click the list of venues at the bottom of this page to find out more about your local venue*.

As always, our people are at the heart of our business so health, safety and wellness remain to be our number one priority.  Our teams have been incredibly busy preparing for this time and we wanted to share with you some of the measures we have introduced:  

  • Mobile contactless ordering to your table
  • Optional single-use menus
  • Increased cleaning schedule throughout venue
  • Frequent handwashing by staff at timed intervals
  • Accessible hand sanitiser dispenser stations
  • Reduced furniture layouts to distance tables
  • Clear social distancing signage
  • Cashless payments only 
  • Introduction of Click & Collect 

We wanted to take this time to thank you for your ongoing support. We'll continue to work closely with our health & safety partners, adhere to the latest government guidance alongside welcoming your feedback to enable us to carry on delivering good times for all.

The New World Team x